Privacy Policy

Last updated: October 13, 2026

This policy explains how Crypto Boutique LLC, doing business as Blur Agentic and Blur AI Solutions ("we", "us"), handles personal information collected through bluragentic.com, our sales line, and the services we provide to our clients.

Blur Agentic is a trade name of Crypto Boutique LLC.

Contact: john@bluraisolutions.com | (816) 357-9669

1. What we collect

Forms and email. Name, business name, trade, phone, email, and anything you write to us, including business numbers you share for an assessment.
Calls. Calls to our sales line or to a line we run for a client may be answered by an AI assistant, which will say so if asked. Calls may be recorded and transcribed. We collect the phone number, call time and length, the recording, a transcript and an AI-made summary.
Texts. If you text us or receive texts from us or from a line we run for a client, we collect the phone number, message content, time and delivery status.
Payments. Payments are handled by Stripe. We receive your name, email, billing details and payment status, but not your full card or bank number.
Client data. When we run systems for a client business, we handle information about that business's customers and leads (such as names, phone numbers, addresses they give for a job, messages and booking details) on the client's behalf.

2. How we use it

To answer calls and messages, book appointments, send summaries and follow up on requests.
To provide, run and improve the services we sell, including our assessments and the AI agents we manage for clients.
To take payments, send receipts and keep business records.
To understand how the site is used and fix problems.
To meet legal obligations and protect against fraud or misuse.

We do not use client customer data for our own marketing.

3. AI, voice and other processors

We share information with service providers only as needed to run the service, under their own privacy and security terms:

Stripe for payments.
Twilio for phone calls and text messages.
ElevenLabs for voice AI, including answering calls and producing transcripts.
Anthropic for AI processing, such as understanding calls and messages, writing summaries and drafting follow-ups.
Calendly for scheduling calls and appointments.
Cloudflare for hosting and security.
Calendar, email and business software that our clients use to book and manage jobs, when a client connects it.

We may also disclose information if required by law, to protect rights and safety, or as part of a sale or transfer of the business.

4. We do not sell your data

We do not sell personal information, and we do not share it with third parties for their own marketing. Phone numbers and text opt-in consent are never shared with third parties or affiliates for marketing purposes.

5. Text messages and opting out

If you get texts from us or from a line we run for a client, message frequency varies and message and data rates may apply. Reply STOP at any time to opt out, and HELP for help. After you reply STOP, you will get one message confirming the opt-out and no further texts from that number unless you opt back in.

6. How long we keep it

Call recordings, transcripts, summaries and text messages: as long as needed to provide the service, unless a client contract or the law requires a different period.
Payment and business records: as long as tax and accounting laws require.
Lead and client data: for the length of the client relationship, then handed over or deleted, unless the law requires us to keep it.

7. Your choices and rights

You can ask us to tell you what personal information we have about you, correct it, delete it, or stop contacting you. Email john@bluraisolutions.com with your request. We will respond and may need to confirm your identity. If your information came to us through one of our client businesses, we may pass your request to that business and help them handle it. Depending on where you live, you may have additional rights under your state's law, and we will honor them.

8. Security

We use reasonable safeguards, such as access controls and trusted providers, to protect information. No system is perfectly secure, so we cannot promise absolute security.

9. Children

Our site and services are for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, email us and we will delete it.

10. Changes to this policy

We may update this policy. The "Last updated" date will change, and if a change is significant we will post a notice on the site or email active clients.

Questions: john@bluraisolutions.com | (816) 357-9669